Frequently Asked Questions

Get answers to common questions about Express Facial (35 min).

The Express Facial is a concentrated 35-minute treatment covering cleansing, exfoliation, serum infusion and hydration. Allow 35 minutes total; please arrive a few minutes early to complete any consultation and to maximize your treatment time.

Yes—our therapists tailor products and techniques for sensitive skin and perform a brief consultation and patch test when needed. We prioritize gentle, calming ingredients to minimize irritation while still delivering cleansing and hydration.

For maintenance, book an Express Facial every 2–4 weeks depending on skin concerns. Weekly appointments suit acne-prone clients; monthly or fortnightly visits help sustain glow and hydration between deeper professional treatments.

We recommend waiting at least one hour before applying makeup to allow products to absorb. If you must wear makeup, use light mineral cosmetics and avoid heavy layers to keep pores clear and benefits visible.

Expect an immediate boost in radiance, cleaner pores and refreshed hydration. Results are noticeable right away but temporary; a regular routine and periodic professional facials produce longer-lasting improvements. We also recommend homecare tips and targeted products to prolong results.

Certain conditions—severe acne with open lesions, recent chemical peels, sunburn, or active infections—may contraindicate this facial. Inform us about medications, allergies or recent cosmetic procedures; our therapist will advise or modify treatment accordingly.